Refund policy

Geo refunds: the policy and your legal rights

Confirm your location, device and essential requirements before buying a Geo plan. The central Refund & Cancellation Policy, effective August 30, 2026, applies; this summary does not replace the linked full policy or non-excludable legal rights.

The final-sale point

An agreed price and confirmed order make the purchase final and non-refundable unless the law requires a refund. The policy includes activated, partially used and unused periods, promotions, setup and activation services, without credits or exchanges for those periods.

Changes of plan or circumstances

You may stop using the service, but cancellation does not itself create a refund or credit. Device incompatibility or customer-side internet problems do not qualify under the policy. Applicable rights that cannot be excluded still apply.

How to raise a legal entitlement

Contact info@opplexiptv.com with your order details and reason. A refund required by law is returned to the original payment method within the legal or payment-provider timeframe. As delivery is digital, no physical return is required.

The next conversation

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Talk to Opplex IPTV about plans, devices or getting started.

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Your details and message will be saved with Opplex IPTV support. Then we will open your chosen contact channel. This does not send a WhatsApp message or save a chat transcript.

Use 8–15 digits including the country code.

This contact permission is separate from optional usage measurement.

Or use the main website's contact page

Your choice

Optional usage measurement

Allow this website to record page visits and checkout-button clicks, with a random session ID and selected package ID where relevant. No name, email, phone, message or fingerprint is included in these measurement events. If you allow it, that random session ID can also continue through checkout for source measurement. It does not pass contact details or make the person paying the same person as a lead. This is off unless you allow it.

Chat providers and the payment website have their own privacy practices. Your contact form works whether you allow measurement or not.

Optional usage measurement is off for this website.